Job description
Responsibilities:
- Making phone calls to clients in Italian
- Solving customer questions and problems
- Identify customer needs (current and prospective) and create conditions to retain customers
- Reporting in CRM
- Interaction with other departments of the company
- Italian C1+ (oral and written)
- Experience in customer support or sales will be an advantage
- Confident communication and objection handling skills
- Responsibility, politeness and result orientation
- Computer proficiency and ability to work with your own computer (macOS or Windows 10 or 11)
- The ability to work from anywhere in the world
- Training coursers and programs and opportunities for your career growth and development
- Corporate English
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